SHIPPING & RETURNS

SHIPPING POLICY

  • Free domestic shipping on all orders over $75, and otherwise calculated at checkout. 

  • Tracking information is emailed within 1-2 days; transit times are based on carrier and delivery zone.

RETURN & EXCHANGE POLICY

  • You may return/exchange items purchased directly from our website within 14 days of delivery. 

  • Outbound shipping charges collected on the order will not be refunded.  Any associated return shipping costs will be deducted from the refund amount.

  • Refunds are processed upon receipt of the items, and a credit will automatically be applied to your original method of payment within 7-10 business days.

  • E-mail your return/exchange request to info@concreterituals.com,  including your name, order number, and items being returned.  Instructions/return label will be sent to you via email.

  • Exclusions:  Products purchased on sale, from a stockist, or at pop-up event, are final, and cannot be submitted for a refund or exchange. Merchandise that is damaged during shipping is not eligible for a refund.  Please contact the shipping carrier directly for resolution.